Privacy Policy

1. Introduction

BlueMagikSGO LTD ("we", "us", "our") operates the MyBabe application. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service. We are committed to protecting your privacy and handling your data responsibly.

2. Information we collect

We collect the following types of information:

Account information: Name, email address, date of birth, and authentication credentials when you create an account.

Conversation data: Messages and voice interactions you have with the AI companion. This data is used to personalize your experience and improve the AI's memory and responses.

Usage data: Information about how you interact with the App, including session duration, features used, and interaction patterns.

Device information: Device type, operating system, unique device identifiers, and crash data.

Payment information: Subscription and transaction data processed through third-party payment platforms (Apple App Store). We do not store your credit card or payment details directly.

3. How we use your information

We use your information to:

• Provide and maintain the MyBabe service
• Personalize your AI companion experience
• Process subscriptions and payments
• Improve and optimize the App
• Communicate with you about service updates
• Ensure safety and prevent misuse
• Comply with legal obligations

4. AI and conversation data

Your conversations with the AI are stored to maintain conversational memory and provide a personalized experience. Conversation data may be used in anonymized and aggregated form to improve our AI models.

We do not sell your conversation data to third parties. We do not use your conversations for advertising purposes. You can request deletion of your conversation history at any time.

5. Data sharing

We do not sell your personal information. We may share data with:

Service providers: Third-party companies that help us operate the App (cloud hosting, analytics, payment processing, AI model providers).

Legal requirements: When required by law, regulation, or legal process.

Business transfers: In the event of a merger, acquisition, or sale of assets.

All third-party providers are bound by data processing agreements and are required to protect your information.

6. Data storage and security

Your data is stored on secure servers provided by our cloud infrastructure partners. We implement industry-standard security measures including encryption in transit (TLS) and at rest.

While we take reasonable measures to protect your data, no method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data retention

We retain your personal data for as long as your account is active or as needed to provide the service. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law.

Anonymized and aggregated data may be retained indefinitely for analytical purposes.

8. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing
• Object to certain uses of your data

To exercise any of these rights, contact us at info@mybabe.app

9. Children's privacy

MyBabe is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected data from a user under 18, we will delete it promptly.

10. International data transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or via email. Your continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact us

For privacy-related inquiries:

Email: info@mybabe.app

Company: BlueMagikSGO LTD

Location: Ikeja, Lagos State, Nigeria